Higher Education Workflow Automation and Optimization (Emory University)
Enabled non-technical users across Emory University to design, manage, and optimize approval workflows through a scalable low-code platform integrated with enterprise systems.
Challenge
Manual and department-specific workflows created delays, inconsistent processes, and heavy reliance on IT teams for updates and changes.
Solution
AJILE Solutions designed and implemented a citizen-developer workflow platform enabling business users to build and manage workflows without technical expertise.
Integrated with ERP systems and academic databases
Enabled real-time data synchronization
Provided centralized workflow tracking and reporting
Supported scalable adoption across departments
Impact
Reduced administrative processing time by 35%
Increased workflow standardization and policy compliance
Enabled over 500+ faculty and staff to independently manage workflows
Reduced reliance on IT teams for workflow design and change
Improved visibility into workflow status and performance